EMERGENCY PROCEDURES
A “beforeUdig” emergency is defined as a potentially life threatening situation and may include the following Burst Water Main, Damaged Electricity, Pole Leaking Gas Pipe, Open Sewer, Major Telecommunication cable damaged, Other situation which may be catastrophic.
The Asset Owners listed below may not represent all owners of underground infrastructure in and around the proposed dig site. It is your responsibility to ensure that you have all the necessary information from all the asset owners at your dig site; you must hand expose any pipes and cables before using heavy machinery.
| Company | Contact number | ||||
|---|---|---|---|---|---|
| Alpine Energy Limited | 0800 66 11 77 | ||||
| Ashburton District Council - Water & Waste | 03 307 7700 | ||||
| Ashburton Lyndhurst irrigation Ltd | 03 307 8382 | ||||
| Auckland Transport | 09 355 3553 | ||||
| Bay of Plenty Regional Council | 0800 884 880 | ||||
| BCI Water Ltd | 03 928 8321 | ||||
| Blenheim City Council | 03 520 7400 | ||||
| Buller District Council | 0800 807 239 | ||||
| Carterton District Council - Water & Waste | 06 379 4030 | ||||
| Christchurch City Councuil | 0800 800 169 | ||||
| TAG Oil | 06 759 4019 | ||||
| Chorus** | 0800 463 896 | ||||
| CityLink Limited, Auckland | 0800 424 895 | ||||
| Dunedin City Council - CAR Only | 03 477 4000 | ||||
| EA Networks | 0800 430 460 | ||||
| Electra | 0800 567 876 | ||||
| Enable Networks | 0800 434 273 | ||||
| First Gas - Distribution | 0800 802 332 | ||||
| First Gas - Transmission | 0800 802 332 | ||||
| FX Networks (Vocus) | 0800 349 2050 | ||||
| Grey District Council | 03 769 8600 | ||||
| GasNet Limited | 06 349 2050 | ||||
| Gore District Council - Water & Waste | 03 209 0330 | ||||
| Grey District Council | 03 769 8600 | ||||
| Hamilton City Council - Designated Roads | 07 838 6699 | ||||
| Hastings District Council - Water & Waste | 06 871 5000 | ||||
| Horizon Energy Distribution | 07 306 2900 | ||||
| Horowhenua District Council - Water & Waste | 06 366 0999 | ||||
| Hurunui District Council - Water & Waste | 06 314 8816 | ||||
| Hutt City Council - Water & Waste | 04 570 6666 | ||||
| Inspire Net Limited | 0800 484 363 | ||||
| Kaikoura District Council - Water & Waste | 0800 212 213 | ||||
| Kaipara District Council - Water & Waste | 0800 727 059 | ||||
| Kapiti District Council | 04 296 4700 | ||||
| Kawerau District Council | 07 306 9009 | ||||
| Kordia Networks | 09 916 6508 | ||||
| LINZ | 0800 665 463 | ||||
| MacKenzie District Council | 0800 685 8514 | ||||
| Mainpower | 0508 60 70 80 | ||||
| Manawatu District Council | 06 323 0000 | ||||
| Marlborough District Council | 03 520 7400 | ||||
| Masterton District Council - Water & Waste | 06 378 7752 | ||||
| Mobil | 800 800 831 | ||||
| Nelson City Council | 03 546 0200 | ||||
| Network Waitaki | 0800 440 220 | ||||
| New Plymouth District Council - Water & Waste | 06 759 6060 | ||||
| New Zealand Oil Services | 027 556 5981 | ||||
| Northpower | 0800 104 040 | ||||
| Nova Energy | 0800 668 211 | ||||
| Palmerston North City Council | 06 356 8199 | ||||
| OnGas | 0800 841 212 | ||||
| OtagoNet | 0800 808 587 | ||||
| Otorohanga District Council - Water & Waste | 07 873 4000 | ||||
| Palmerston North City Council | 06 356 8199 | ||||
| Porirua District Council - Water & Waste | 04 237 5089 | ||||
| Powerco Electricity - Detect Services | 0800 27 27 27 | ||||
| Powerco Gas (HVP) – Detect Services | 0800 111 848 | ||||
| PowerNet | 0800 808 587 | ||||
| Rangitikei District Council - Water & Waste | 0800 422 522 | ||||
| Rotorua Lakes Council - Water & Waste | 07 348 4199 | ||||
| Ruapehu District Council - Water & Waste | 07 895 8188 | ||||
| Scanpower | 0800 80 80 39 | ||||
| Selwyn Council - Water & Waste | 03 347 2800 | ||||
| South Taranaki District Council - Water & Waste | 0800 111 323 | ||||
| Southland District Council | 0800 732 732 | ||||
| Spark New Zealand Ltd | 0800 22 55 98 or 120 | ||||
| South Wairarapa District Council - Water & Waste | 06 306 9611 | ||||
| Stratford District Council - Water & Waste | 06 765 6099 | ||||
| Taitokerau Fibre Networks | 0800 89 41 42 | ||||
| Tararua District Council | 06 374 4080 | ||||
| Tasman District Council | 03 543 8400 | ||||
| Taupo District Council - Water & Waste | 07 376 0899 | ||||
| Timaru District Council Water Utilities | 03 687 7200 | ||||
| Transpower New Zealand Limited | 0800 THE GRID | ||||
| Ultrafast Fibre Ltd | 0800 342 735 | ||||
| Upper Hutt City Council - Water & Waste | 04 527 2169 | ||||
| Vector - Communications | 0800 826 436 | ||||
| Vector - Electricity** | 0508 832 867 | ||||
| Vector - Gas Distribution | 0800 764 764 | ||||
| Velocity Networks | 0800 833 364 | ||||
| Vodafone New Zealand Ltd | 0508 555 007 | ||||
| Waimakariri DC - Water & Waste | 03 311 8900 | ||||
| Waimakariri/Hurunui Councils - Water Only | 03 314 8816 | ||||
| Wairoa District Council | 06 838 7309 | ||||
| Waitaki District Council | 0800 108 081 | ||||
| Waitomo DC - Water & Waste | 0800 932 4357 | ||||
| Watercare** | 09 442 2222 | ||||
| Wellington City Council - Water & Waste | 04 499 4444 | ||||
| Wellington Electricity | 0800 248 148 | ||||
| Wellington Regional Council | 04 384 5708 | ||||
| Wellington Water | 04 912 4400 | ||||
| Western Bay of Plenty District Council | 07 571 8008 | ||||
| Westland District Council | 03 756 9010 | ||||
| Westpower Ltd ** | 0800 768 241 | ||||
| Whakatane District Council - Water & Waste | 07 306 0500 | ||||
| Whanganui District Council - Water & Waster | 06 349 0515 | ||||
| Whangarei District Council | 0800 932 463 | ||||
| Protect Pipes, Cables and Lives — beforeUdig | |||||
