Transpower was operating a radio network for all internal information back from their power grid. An upgrade process took place in 2009 which resulted in challenges such as protection of their underground assets as well as how to respond to enquiries with utility plans.
Transpower signed up as members of the beforeUdig service to protect their assets and provide safety to contractors and opted for PelicanCorp's TicketAccess solution to efficiently automate their response service.
By combining their membership with the beforeUdig service and TicketAccess,Transpower have standardised their asset protection and operational health and safety processes.
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One of our ongoing commitments to our Members is to organise regular meetings with our beforeUdig service Members.
During September we ran seminars; on topics that covered 1) new market initiatives in ticket automation; 2) permitting processes and 3) works co-ordination. This was a great opportunity to discuss the Members suggestions and feedback on the service with other users and key PelicanCorp staff.
We are aiming at running such meetings twice a year and our next beforeUdig Member Conference will take place in March 2016. The email will be sent out with more details regarding our upcoming member meetup closer to the date.
If you have any suggestions our would like to ask our members forum any questions send Contact Phil Cornforth
with an email outling your query.